Refund &Return Processing Terms

Refund & Return Processing Terms

Cancellation Policy

Orders may be cancelled before production or shipping begins.

If approved, a full refund will be processed.

Shipped orders are not eligible for cancellation.


Return Eligibility

Returns must be requested within 14 days of delivery.

Conditions:

Items must be unused
Original packaging required
Proof of purchase required

Returns must be approved prior to shipment back.

Only one total shipping fee applies.

No restocking charges.


Refund Processing

Refund status will be confirmed after inspection.

Refunds are returned to the original payment method.

Processing time depends on the payment provider.


Delayed Refunds

If refund is not received:

Check account
Contact payment provider
Contact bank


Return Shipping

Return instructions will be provided after approval.

Customer pays shipping for personal returns.

We cover defective or incorrect item returns.