Privacy Notice
Last updated: September 4, 2026
This Privacy Notice explains how Aveniquen collects, uses, stores, and shares personal information when you visit our website, purchase products from us, contact our customer service team, or otherwise interact with our services.
Aveniquen is a retail brand operated by Nanjing Haiyun Zhiya Technology Co., Ltd.
1. Information We Collect
Depending on how you interact with Aveniquen, we may collect personal information such as your name, email address, telephone number, billing address, shipping address, order information, transaction details, account information, and customer service communications.
We may also collect technical and usage information, such as your IP address, browser type, device information, pages visited, approximate location, referring pages, and interactions with our website.
Cookies and similar technologies may also collect information about how you use our website.
2. How We Collect Information
We may collect personal information directly from you, automatically through our website, or from service providers involved in operating our business.
These may include Shopify, payment processors, fulfillment partners, shipping carriers, analytics providers, customer service providers, and other technology providers.
3. How We Use Personal Information
We may use your personal information to process orders, accept payments, arrange shipment, provide tracking information, handle returns and refunds, respond to customer service requests, maintain customer accounts, detect fraud, protect our website, improve our services, analyze website performance, provide marketing communications where permitted, and comply with applicable legal obligations.
4. Shopify
Our online store is powered by Shopify.
Shopify provides the e-commerce infrastructure used to operate our website and may process information relating to website visits, customer accounts, checkout, payments, and transactions.
Shopify may process information in countries other than your country of residence in accordance with its own privacy practices and applicable law.
5. Payment Providers
Payments may be processed by Shopify Payments or other payment providers available during checkout.
These providers may collect and process information necessary to authorize and complete transactions.
We do not necessarily receive or retain your complete payment card information.
6. Order Fulfillment and Delivery
To fulfill and deliver your purchase, we may provide necessary information to fulfillment providers and shipping carriers.
This information may include your name, delivery address, telephone number, email address, and order details.
7. Cookies and Similar Technologies
Aveniquen and our service providers may use cookies, pixels, local storage, and similar technologies to maintain website functionality, remember customer preferences, operate shopping-cart features, understand website usage, measure performance, prevent fraud, and support advertising or marketing where legally permitted.
Depending on your location, you may have options to manage certain cookies through your browser or available website privacy controls.
8. Marketing Communications
Where permitted by applicable law, we may send emails or other communications regarding products, promotions, or Aveniquen updates.
You may unsubscribe from marketing emails using the unsubscribe option included in those messages.
Unsubscribing from promotional emails will not prevent you from receiving important transactional communications concerning orders, payments, shipping, returns, or customer service requests.
9. Sharing Personal Information
We may share personal information with service providers where reasonably necessary to operate our store.
These providers may include Shopify, payment processors, fulfillment partners, shipping carriers, customer service providers, hosting providers, analytics providers, advertising providers, and professional advisers.
We may also disclose information if reasonably required by law, legal process, regulatory authorities, or to protect our legal rights.
Information may also be transferred as part of a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to applicable law.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include fulfilling orders, providing customer service, maintaining required business records, preventing fraud, resolving disputes, and complying with legal obligations.
Different categories of information may be retained for different periods.
11. International Data Transfers
Aveniquen operates an international online store and works with service providers that may process information in different countries.
As a result, personal information may be transferred to or processed outside your country of residence.
Where required by applicable law, appropriate measures will be used for international transfers of personal information.
12. Your Privacy Rights
Depending on where you live, applicable privacy law may provide rights concerning your personal information.
These may include rights to access, correct, delete, restrict, or obtain a copy of certain personal information.
You may also have rights to object to certain processing, withdraw consent where processing relies on consent, or opt out of certain advertising or data-sharing practices where applicable.
Privacy rights may be subject to legal exceptions and reasonable identity verification.
To submit a privacy request, contact:
Customer Service Phone:
+852 5115 5555
13. Children’s Privacy
Aveniquen is intended for general adult shopping audiences.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe that personal information relating to a child has been provided to us improperly, please contact us.
14. Information Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.
15. Third-Party Links
Our website may contain links to websites or services operated independently by third parties.
Their privacy practices are governed by their own policies.
Aveniquen is not responsible for the privacy practices, security, or content of independent third-party websites.
16. Changes to This Privacy Notice
We may revise this Privacy Notice from time to time to reflect changes to our services, technology, business practices, or legal requirements.
The updated version will be published on this page.
17. Contact Us
For privacy questions or requests:
Email:
service@aveniquen.com
Customer Service Phone:
+852 5115 5555
Operator:
Nanjing Haiyun Zhiya Technology Co., Ltd.
Registered Business Address:
Room 101-24, Building 4, No. 8 Lanhua Road, Qiaolin Subdistrict, Pukou District, Nanjing, Jiangsu Province, China